Policies

a) RETURNS: Original, unused, unworn items may be returned, free of defect and in the original packaging, with tags, if applicable, within 90 days of purchase date unless otherwise stated. All returns must be accompanied with original purchase receipt, as we are unable to process returns without it.

b) Returns must be approved and accepted by WaterDawg Outdoors prior to sending your package back. WaterDawg Outdoors will provide a return label. A small return shipping fee of $10 will be deducted from your refund. In some circumstances, this fee can be waived. Original shipping charges are non-refundable. Customer is responsible for return shipping on purchases $10 or less.

c) Proper labeling must be affixed to the package and returned via the route indicated on the label (UPS, USPS, FedEx, etc). It is your responsibility to ensure the package is received by the appropriate handler.

d) Once your package is received, please allow up to 3 business days for your return to be processed. Once processing is complete, you will receive an email confirmation. Your refund will be processed via the original payment method used.

e) **Local shoppers may return your item, in person to WaterDawg Outdoors at 308 Hinton Byp, Hinton WV for processing without return shipping fee. Your refund will be processed via the original payment method used.

f) Footwear Purchases: Be sure to walk only in carpeted areas until you are sure about proper fit. Avoid hard flooring as it may scuff the soles. Make sure the product is in the original packaging, (ex. boot box). Boot boxes may not be returned with tape or any shipping labels on them, place it in its original shipping packaging (ex. brown box, wrap, or shipping bag). Items returned where the box is unreasonably damaged, or has tape or shipping labels affixed are subject to a restocking fee of 10% of the items total, pre-discount value.

g) Ammunition \ Ammo: No Returns or exchanges will be accepted on purchases of ammunition. ALL AMMO SALES ARE FINAL.

h) Occasionally items are received after being worn, used, dirty, and/or destroyed. Please understand that in these circumstances, WaterDawg Outdoors, at its sole discretion may deny any claim for return or refund. If a return item is received in poor condition, please be aware that your return claim will be denied, will not be processed, and your package will not be returned.